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Appointment policies

Simple policies make mobile appointments easier to plan.

Arrival windows, cancellations, access and changes are explained before a booking is accepted.

Pet profile ready
🐾
Tell us about your petCoat, preferences, handling and visit notes

One clear profile helps the groomer review fit before confirming a visit.

What owners can expect

These sample policies show the topics a real mobile groomer should adapt to their operation.

01

Arrival windows

Travel and previous pet needs can shift timing. Owners receive an update.

02

Changes and cancellations

Notice periods and any real fees should be published before confirmation.

03

Access ready

The pet and safe van space should be available for the agreed window.

Freshly groomed golden retriever waiting at a mobile grooming van

Ready when your pet is

Let’s make the first visit feel familiar.

Tell us about your pet, coat, preferences and parking. We will review fit and route timing before confirming anything.