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First visit

Your first visit starts before the van arrives.

A thoughtful request gives the groomer enough context to assess service fit, timing and a comfortable starting scope.

Pet profile ready
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Tell us about your petCoat, preferences, handling and visit notes

One clear profile helps the groomer review fit before confirming a visit.

Three simple stages

No appointment is assumed until the request has been reviewed.

01

1. Build the pet profile

Add species, size, coat, grooming history, sensitivities and handling notes.

02

2. Check route and scope

We review service-area fit, parking, likely duration and requested grooming.

03

3. Confirm together

You receive the agreed service, estimated range and appointment window in writing.

A little preparation goes a long way

Please provide safe access, tell us about recent changes and keep the pet available at the confirmed time. Clear information helps us make a responsible decision.

Freshly groomed golden retriever waiting at a mobile grooming van

Ready when your pet is

Let’s make the first visit feel familiar.

Tell us about your pet, coat, preferences and parking. We will review fit and route timing before confirming anything.