Update the profile first
Tell the groomer about changes since the request, including coat, sensitivities, handling and owner-supplied health context. Medical concerns need veterinary guidance.
- Confirm the requested service
- Add a recent coat photo
- Share what helps during handling
Make access straightforward
Keep the confirmed parking space clear, share gate or building instructions and have the pet available during the agreed window.
Keep the handover concise
Review priorities and important changes. The written pet profile should carry the rest, so the owner does not need to rebuild the story at the driveway.
Ready to build the pet profile?
Share enough context for a fit and route review before expecting an appointment.
Request a visit →